Terms of Service

Last updated: July 23, 2026

These Terms of Service ("Terms") are a binding agreement between you and Number One Contractors LLC ("Number One Contractors", "we", "us") governing your use of the Exterior Contractor Growth System and related services (the "Services"). By purchasing or using the Services you agree to these Terms.

1. The Services

The Services consist of a custom, niche-specific AI chatbot, together with a website built for your trade, an instant estimating tool, hosting and maintenance, a CRM, a monthly check-in call, a dedicated account manager and access to our dedicated support chat. The specific configuration is agreed on your setup call.

2. Eligibility and accounts

You must be at least 18 and authorised to enter into this agreement on behalf of your business. You are responsible for the accuracy of the information you give us, for keeping your login credentials secure, and for all activity under your account.

3. Fees, billing and renewal

• The subscription fee is US$97 per month, billed in advance, beginning on the date of purchase.
• There is no setup fee and no minimum contract term.
• The subscription renews automatically each month until cancelled. You authorise us and our payment processor to charge your payment method on each renewal date.
• Fees are exclusive of any applicable taxes, which you are responsible for.
• We may change the price on 30 days' written notice. If you don't accept the change, you may cancel before it takes effect.
• If a payment fails we may retry it and may suspend the Services until payment is received.

4. What's included at no additional cost

For as long as your subscription is active and in good standing, the website build, instant estimating tool, hosting, maintenance, CRM access, monthly check-in call, dedicated account manager and support chat are included at no additional charge. These inclusions are tied to an active subscription and end when your subscription ends. They are provided subject to fair and reasonable use — see section 9.

5. Cancellation and refunds

• You may cancel at any time by emailing izzy@numberonecontractors.com. No phone call is required and there is no cancellation fee.
• Cancellation takes effect at the end of your current billing period. You keep access until then, and you will not be charged again.
• 30-day money-back guarantee. If you are not satisfied for any reason within 30 days of your first payment, email us at izzy@numberonecontractors.com and we will refund that payment in full. Refund requests must be received within 30 days of the date of your first charge.
• After the first 30 days, the subscription is non-refundable, including for partial billing periods. You may still cancel at any time to stop all future charges, and no further payments will be taken.
• On cancellation we will make your leads and customer data available for export for 30 days, after which it may be deleted.

6. Ownership

• Yours. You own your domain name, your business content, the photos and materials you supply, your leads, and your customer data. You can export your data at any time.
• Ours. We own the platform, the software, the estimating tool, the chatbot technology, our templates, designs and underlying code. Your subscription grants you a non-exclusive, non-transferable licence to use them while it's active — it does not transfer ownership of the platform or the site's underlying code.
• You grant us a licence to use your logo, name and materials to build, host and support your site, and — unless you tell us otherwise in writing — to reference you as a client.

7. Your responsibilities

• Supply accurate business, service-area and pricing information, and keep it current
• Hold the licences, insurance and registrations required for your trade in the areas you serve
• Respond to leads yourself — we generate and route them, we do not perform your work
• Comply with all laws applicable to your marketing and your customer communications, including consent requirements for calls, texts and email
• Only supply content you have the right to use

8. Acceptable use

You may not use the Services to send unlawful, deceptive, harassing or infringing content; to impersonate anyone; to send unsolicited messages in breach of anti-spam law; to reverse engineer or resell the platform; or to interfere with the Services or other users. We may suspend or terminate accounts that breach this section.

9. Fair use of included services

The monthly check-in call, account manager and support chat are provided on a fair-use basis. Support is handled by email at izzy@numberonecontractors.com, and we aim to respond within 24 hours. Website revisions are included within reasonable limits; substantial rebuilds, additional websites, custom development or work outside the agreed scope may be quoted separately.

10. AI chatbot disclaimer

The chatbot uses artificial intelligence and may occasionally produce inaccurate or incomplete responses. Estimates generated by the estimating tool are preliminary and non-binding indications based on measurements and the pricing rules you supply — they are not formal quotes. You are responsible for reviewing and confirming all pricing before contracting with a customer, and for any commitment you make to a customer.

11. No guarantee of results

We do not guarantee any specific number of leads, jobs, revenue or profit. Results shown in our marketing are real client outcomes and are not typical. Your results depend on your market, pricing, capacity, close rate, follow-up speed and factors outside our control.

12. Third-party services

The Services rely on third parties including hosting, payment processing, AI model providers, mapping and advertising platforms. We are not responsible for their acts, omissions, outages or changes to their terms.

13. Availability

We aim for high availability but do not guarantee uninterrupted service. We may perform maintenance, and may modify or discontinue features. Where a change is material we will give reasonable notice.

14. Disclaimers

Except as expressly stated, the Services are provided "as is" and "as available" without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

15. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or business opportunities. Our total aggregate liability arising out of or relating to these Terms will not exceed the amount you paid us in the 12 months preceding the event giving rise to the claim.

16. Indemnity

You will indemnify and hold us harmless from claims arising out of your content, your use of the Services, your dealings with your customers, or your breach of these Terms or of applicable law.

17. Termination by us

We may suspend or terminate your account for non-payment, breach of these Terms, or conduct that exposes us or others to legal risk. Where we terminate without cause, we will refund any prepaid, unused portion of your fee.

18. Changes to these Terms

We may update these Terms. We will post the revised version here and update the date above. Material changes take effect 30 days after notice. Continuing to use the Services after that means you accept them.

19. Governing law and disputes

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of laws rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Florida.

20. General

These Terms, together with any order form and our Privacy Policy, are the entire agreement between us. If a provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale.

21. Contact

Number One Contractors LLC
Email: izzy@numberonecontractors.com
Phone: (727) 325-5425